Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit from https://www.utleystrategies.com/ (the “Site”).
For the purposes of this Privacy Policy, unless otherwise noted, all references to Utley Strategies include www.utleystrategies.com and Utley Strategies. The Utley Strategies website is dedicated to showcasing the business strategy and marketing services available when working with Utley Strategies.
By using the Utley Strategies website, you consent to the data practices described in this statement.
PERSONAL INFORMATION WE COLLECT
We collect personal information in two ways as described below.
Personal Information you provide: When using the Site, and in filling out forms, purchasing products, providing comments, scheduling consultations, or contacting us, you may be asked to enter your name, email address, website address, mailing address, payment or credit card information. We use this information to deliver the product purchased, or information requested, to improve the performance and applicability of the Site, and to provide you with educational content, newsletters, promotions, and special offers.
Personal Information automatically collected: When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
When using the Site, Services, and/or Products, we may use the Personal Information we collect from you when you register, make a purchase, download a resource guide, sign up for our newsletter, respond to a survey or marketing communication (typically by email), browse the Site, or use certain other Site features in the following ways:
To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To improve our Site in order to better serve you.
To allow us to better serve you in response to your customer service requests.
To administer a contest, promotion, survey, or other Site feature.
To quickly process your transactions on and for the Site, Services, and/or Products.
To send periodic emails regarding the Site, Services, and/or Products.
To tailor advertisements (i.e., Google, Facebook, Instagram, etc.) to you.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Squarespace to power our site--you can read more about how Squarespace uses your Personal Information here: https://www.squarespace.com/privacy.
Our courses are hosted on the learning platform, Thinkific. Their privacy policy can be found here: https://www.thinkific.com/privacy-policy/
We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.
You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, a search warrant or other lawful request for information we receive, or to otherwise protect our rights.
BEHAVIORAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by visiting the following links:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
E-MAIL COMMUNICATIONS
From time to time, Utley Strategies may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, you may receive a notification when you open an email from Utley Strategies or click on a link therein. If you would like to stop receiving marketing or promotional communications via email from Utley Strategies, you may opt out of such communications by unsubscribing via the email footer, or emailing Utley Strategies.
HOW WE PROTECT YOUR PERSONAL INFORMATION
We aim to make your visit to our Site as safe as possible. The Site uses commercially acceptable methods of security protection to protect your information. We also use a SSL certificate and never transmit your credit card information by email. Your Personal Information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the Personal Information confidential. By viewing, using, or purchasing on or from the Site, Services, and/or Products, you acknowledge that Utley Strategies and its staff and independent contractors may access your Personal Information.
In addition, all sensitive credit card or payment information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order to maintain the safety of your Personal Information. All transactions are processed through a gateway provider and are not stored or processed on our servers.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
HOW WE USE 'COOKIES' & SOCIAL MEDIA PIXELS
Cookies. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current Site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about Site traffic and Site interaction so that we can offer better site experiences and tools in the future. We use cookies to help compile aggregate data about site traffic and site interactions in order to offer better Site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies. While you may disable the use of cookies through your browser’s settings or options page, you may lose some of the features and functionality of the Site, Services, and/or Products, as cookies are necessary to help track and enhance your experience on the Site.
Pixels. The Company uses social media pixels (Facebook pixels) to track visitors to the Site so we can tailor advertisements towards those visitors on various social media platforms, including Facebook and Instagram. The Company reserves the right to use pixels in accordance with the terms of the social media platform.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us via email at demi@utleystrategies.com.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that since we are a US-based company, your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
MINORS
The Site is not intended for individuals under the age of 18.
NOTICE OF PRIVACY RIGHTS TO CALIFORNIA RESIDENTS.
California law requires that we provide you with a summary of your privacy rights under the California Online Privacy Protection Act (the “Act”) and the California Business and Professions Code. As required by the Act, Utley Strategies will provide you with the categories of personally identifiable information that we collect through this website and the categories of third party persons or entities with whom such personally identifiable information may be shared for direct marketing purposes at your request. California law requires us to inform you, at your request: (1) the categories of personally identifiable information we collect and what third parties we share that information with; (2) the names and addresses of those third parties; and (3) examples of the products marketed by those companies. The Act further requires us to allow you to control who we can and cannot share that information with. To obtain this information, please send a request by email to the address found below. When contacting us please indicate your name, address, email address, and what personally identifiable information you do not want to share with third parties. Please allow thirty (30) days for a response. Also, please note that there is no charge for controlling the sharing of your personally identifiable information or requesting this notice.
CHILDREN’S ONLINE PRIVACY PROTECTION ACT (“COPPA”)
We do not specifically market to children under the age of 13. Please STOP and do not use, view, purchase, or otherwise browse the Site, Courses, Services, or Products if you are under 13 years old. If you’re younger than 13, you are not permitted to enter any Personal Information on this Site. If you are a parent and you believe your child under the age of 13 has provided us with Personal Information, please contact us immediately to have it removed by emailing us at demi@utleystrategies.com.
FAIR INFORMATION PRACTICES
In order to comply with Fair Information Practices we will take responsive action should a data breach occur, and will notify you via email within 3 business days of any known breach.
CAN-SPAM ACT OF 2003
The CAN-SPAM Act is a U.S. law which establishes rules for commercial email messages, gives you the right to stop certain commercial emails from being sent to you, and outlines certain penalties for commercial entities or persons who violate the law. We collect your email address and name so we can:
Send information, respond to inquiries, and/or other requests or questions.
Process orders and to send information and updates pertaining to orders of a course, product, or service.
Send you additional information related to your course, product and/or service.
Market to our mailing list or continue to send emails to you after the original transaction has occurred.
Email you a newsletter with free information and advertising certain Services and/or Products we offer.
In accordance with the CAN-SPAM Act, we agree to the following:
We will not use false or misleading subjects or email addresses.
We will identify the email message as an advertisement in some reasonable way.
We will include our business mailing address and/or physical address in our emails.
We will monitor third-party email marketing services for compliance.
We use ConvertKit to send our emails to you. We will honor opt-out/unsubscribe requests quickly.
We will allow users to unsubscribe by using the appropriate link at the bottom of each email.
TO UNSUBSCRIBE
If at any time you would like to unsubscribe from receiving future emails, you can email us at demi@utleystrategies.com or follow the instructions at the bottom of any email you receive from us, and we will promptly remove you from future correspondence(s). However, unsubscribing from one list or set of emails may not unsubscribe you from receiving all future emails from us. If you experience any problems unsubscribing, please email us at demi@utleystrategies.com and we will promptly handle your removal.
LIMITATIONS.
By using the Sites you agree that Utley Strategies is not responsible for: (i) any disclosure of your personal information made by you to a third party through your use of the Sites; (ii) any disclosure of your personal information obtained illegally from us; or (iii) any accidental disclosure of your personal information made by us.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at demi@utleystrategies.com.
Updated March 23, 2022